Keep Your Forms, Boost Your Efficiency
With OttoQA, there's no need to abandon the forms you're accustomed to. Our AI-driven system seamlessly adapts to your existing QA spreadsheets and processes, providing a straightforward upgrade to automation without the hassle of starting from scratch. Enhance your call center's efficiency and accuracy, all while sticking with the tools you trust.
Saving
Say goodbye to costly per-seat licensing. OttoQA offers transparent monthly pricing based on call volume, allowing you to allocate resources more effectively.
Consistent Feedback
OttoQA delivers reliable, expert-level feedback, consistently scoring calls as accurately as – if not better than – your QA staff.
Quick Results
Efficiency redefined – OttoQA analyzes calls, even those lasting 10-15 minutes, in less than one minute, streamlining your QA process like never before.
Empowering Contact Centers with AI QA Technology
OttoQA is transforming quality assurance for contact centers by automating the entire QA process. With OttoQA, you gain access to real-time feedback, in-depth trend analysis, and thorough reporting that were once only available to the largest of enterprise call centers. Our platform simplifies integration, requiring no technical expertise to get started. This means you can focus on what truly matters: delivering exceptional service to your customers.
Built by Contact Center People, for Contact Center People
Budget Friendly QA
Slash your quality assurance expenses with OttoQA's competitive pricing, far more affordable than traditional QA staffing.
Volume Without Compromise
Achieve up to a tenfold increase in processed QA forms without sacrificing quality or detail.
Invest in Growth
Reallocate funds saved from QA to other areas of your business, fostering growth and improvement where it counts.
Scale on Demand
With OttoQA, scale your QA needs seamlessly with your call volume, ensuring flexibility and adaptability to changing demands.
No Long-Term Commitments
Our month-to-month service grants you the freedom to adjust your QA support as your business evolves, without the constraints of long-term contracts.
Tailored to Your Needs
OttoQA respects the uniqueness of your call center by accommodating your existing QA forms and processes, blending new technology with your proven methods.
Cutting-Edge AI Integration
OttoQA leverages the latest in AI and machine learning technology to provide top-tier QA analysis, ensuring your call center remains at the forefront of innovation.
Continuous Improvement
We are committed to constantly updating and improving OttoQA, ensuring that our service evolves to meet emerging QA challenges and industry standards.
Future-Proof Your QA
Partner with OttoQA to not just meet current expectations but to anticipate and exceed future demands with our forward-thinking technology and features.
Ready to Revolutionize Your QA?
Schedule a demo to see OttoQA in action and learn how we can tailor to your specific needs.